The Audit Approach should be used if your client needs gentle guiding pressure to place a higher level of importance on your invoice. We contact your slow paying customers as a receivable auditing company working as an extension of your own in-house accounting department and not as a collection agency.

Our specially trained collectors will attempt to determine if there is any problem with the product, service, pricing, or invoicing. Then your client is asked to research the issue and give a specific date they are scheduled to cut a check to clear the matter. Our unit managers will either uncover hidden problems that are delaying payment, or we will conclude the call with a specific commitment for payment and the date it will be made.

Our staff is trained to apply this gentle guiding pressure to assure satisfaction of the debt to you. Our unit managers will never use the term “collections”, and will never use any of the other standard tools they typically use during our other collection methods. This means;

Audit Approach

• No private investigators
• No attorney contact
• No collection letters
• No firm demands for payment

The collection staff will be precise in their delivery and will of course guide the debtor to pay but your client should never think that you have taken the drastic measures of placing their delinquent account for collections. The Audit Approach is usually reserved for those clients who are somewhere between 30 days and 90 days past due and should never be used on customers that are seriously past due. If after a period of time, the mild and tactful approach that accompanies the Audit Approach proves unsuccessful, we will on your direction elevate our pressure and move the debtor account into our Moderate Approach or our most effective method of collections; The VeriCore Way.